Privacy Policy
MAGIIS users have the ability to set or update their preferences for location sharing and receiving notifications. Information about these settings, how to set or change them, and what happens if they are disabled, is provided below.
• Location data
Passenger App
The MAGIIS passenger app accesses the device’s location only while the app is in use (foreground). Location data collected is temporary and used exclusively to determine the pickup point for the requested trip. No location history is stored outside the context of the trip.
Users can allow or prevent location data collection through their mobile device settings. When requesting a ride, passengers may authorize MAGIIS to share their location with the transfer company and assigned driver, which is necessary to start and manage the trip.
Driver App
The MAGIIS driver app uses the device’s Location Services at all times, including when the app is running in the background. This is necessary for the correct operation of the service, allowing drivers to be located and assigned trips based on proximity.
Real-time location data is temporary and used for trip assignment. Only the location points recorded during completed trips are stored, as they form part of the operational service history.
• Notifications: Account and travel updates
MAGIIS sends users notifications about trip status and account-related updates. These notifications are necessary for our apps to function correctly; disabling them may cause the apps to malfunction. Users can allow, prevent, or modify how notifications are received through their mobile device settings.
Device Resource Access Permissions
Most mobile platforms (iOS, Android, etc.) require explicit user authorization for apps to access certain device resources.
Android: Users are informed of the permissions required before first use; using the app constitutes consent to those permissions.
iOS: Users are notified the first time the app requests access to certain types of data and may grant or deny it.
Data Retention
Passengers
Passengers’ personal data is retained for as long as the account remains active. Once the account is deleted, personal data will be removed within a maximum of 30 days, except for data that must be retained due to legal or regulatory obligations.
Drivers
Driver accounts are created and managed by the transfer company associated with MAGIIS. Driver data is retained for the duration of the employment or contractual relationship between the driver and that company. MAGIIS acts as a data processor on behalf of the transfer company, which is the responsible party for the processing of driver data.
Data Deletion
Passengers
Passengers may request the deletion of their account and all personal data at any time, directly from the app, by going to their profile and selecting “Delete Account”. The deletion process may take up to 30 calendar days.
Drivers
Driver account deletion must be managed by the transfer company through their MAGIIS administration panel. Drivers wishing to request deletion of their personal data should contact their employer or business partner.
If the transfer company does not process the request within a reasonable timeframe, the driver may contact MAGIIS directly by sending a request to info@magiis.com including their full name, associated company, and reason for the request. MAGIIS will process the request within a maximum of 30 days.